PRIVACY POLICY

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information (PII): Your full name, email address, phone number, mailing address, billing address, business name, and other contact details you provide when you register, fill out forms, schedule consultations, make purchases, or communicate with us.
• Business Information: Details about your practice, such as the type of therapy services you provide, your business location, professional credentials, and other information relevant to our services.
• Financial Information: If you purchase our services, we may collect information necessary to process your payment, such as credit card details or other payment information. Note that we use secure, third-party payment processors, and we do not store your full payment card details on our servers.
• Technical Information:
  • Cookies and Usage Data: We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our website and services. This includes details like IP addresses, browser types, device types, operating system, referring URLs, pages visited, time spent on our site, and other usage patterns.
  • Log Data: Our servers automatically record information (“Log Data”) created by your use of our services. Log Data may include information such as your IP address, browser type, the referring domain, pages visited, your mobile carrier, device and application IDs, search terms, and cookie information.
• Communication Data: Records of your communication with us, including emails, chat logs, and phone call notes.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Services: To deliver our consulting services, personalize your experience, and improve our offerings to better support your transition to solo practice.
• Account Management: To create and manage your account, process transactions, provide customer support, and communicate with you about your account.
• Communication: To respond to your inquiries, provide service-related updates, send important notifications, and deliver information you request.
• Marketing and Promotions: With your consent, to send you marketing communications, newsletters, promotional offers, blog posts, and other materials that may be of interest. You can opt-out of these communications at any time as described in Section 8.
• Website Analytics and Improvement: To monitor and analyze website traffic, track user behavior, understand user preferences, conduct research, and improve the functionality, design, and content of our website and services.
• Legal and Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests; to enforce our terms of service; to protect our rights, privacy, safety, or property, and/or that of our users or the public; and to prevent or detect fraud, security, or technical issues.

3. How We Protect Your Information

We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, use, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for transmitting sensitive data.
• Regular malware scanning and security audits of our website.
• Restricting access to your personal information to authorized personnel only.
• Secure storage of your data.
• Use of third-party payment processors that comply with Payment Card Industry Data Security Standard (PCI DSS).

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security. In the event of a data breach, we will take reasonable steps to notify affected users as required by applicable law.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their direct marketing purposes. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, email marketing, website hosting, analytics, and customer support. These providers are contractually obligated to protect your information and use it only as necessary to provide the services we request.
• Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred or disclosed as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
• Legal Compliance: We may disclose your information if we believe it is necessary to comply with any applicable law, regulation, legal process, or governmental request; to enforce our terms of service; to protect our rights, privacy, safety, or property, and/or that of our users or the public; and to prevent or detect fraud, security, or technical issues.
• With Your Consent: We may share your information with third parties with your explicit consent.

5. Third-Party Websites

Our website may contain links to third-party websites, services, or applications. These third-party sites have their own privacy policies, and we encourage you to review them. We are not responsible for the content, privacy practices, or security of external sites. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

6. Cookies

We use cookies, web beacons, and other tracking technologies to:

• Analyze website traffic and usage patterns.
• Personalize your experience on our website.
• Remember your preferences and settings.
• Deliver relevant content and advertising.
• Improve our website and services.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling cookies may affect the functionality of some parts of our website.

7. Data Retention

We retain your personal data for as long as necessary to:

• Provide our services to you.
• Fulfill the purposes outlined in this Privacy Policy.
• Comply with our legal obligations.
• Resolve disputes.
• Enforce our agreements.

When we no longer need your personal data, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location and applicable data protection laws (such as GDPR or CCPA), you may have certain rights regarding your personal data:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal data.
• Deletion (Right to be Forgotten): You have the right to request that we delete your personal data, subject to certain exceptions.
• Objection to Processing: You have the right to object to the processing of your personal data for certain purposes, including direct marketing.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
• Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Opt-out of Marketing: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link in any email or by contacting us directly.
• Notice of Financial Incentive: (If applicable under CCPA) You have the right to be notified of any financial incentives we offer in exchange for your personal information, and you have the right to opt-out of such incentives.

To exercise your rights, please contact us using the contact information in Section 11. We will respond to your request in accordance with applicable law.

9. Children’s Privacy

Our services are not intended for children under the age of 18 (or the age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information as quickly as possible. If you believe that a child has provided us with personal information, please contact us.

10. International Data Transfers

If you are accessing our website or using our services from outside the United States, your personal information may be transferred to and processed in the United States or other countries. These countries may have data protection laws that differ from those in your country. By using our website and services, you consent to the transfer of your personal information to these countries. We will take steps to ensure that your personal information is protected in accordance with this Privacy Policy and applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our information practices, legal requirements, or service offerings. We will post any changes on this page and update the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If we make material changes to this Privacy Policy, we will provide you with additional notice, such as by email or through a prominent notice on our website. Your continued use of our website or services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Solo Path Consulting LLC
Email: info@solopathconsulting.com
Phone: 832-619-0995